1. Introduction
This Privacy Policy governs how Dead Format, LLC ("Dead Format", "we", "us", "our") collects, uses, maintains, and discloses information from users ("you", "your", "User") of deadformat.com (the "Site"). This policy applies to the Site and all related products and services offered by Dead Format.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide, including:
- Name, email address, and country for account registration
- Shipping addresses for marketplace purchases
- Payment information (processed securely through Stripe)
- Profile information you choose to share
- Collection and wantlist data
2.2 Automatically Collected Information
We automatically collect certain information when you visit the Site:
- IP address and browser information
- Device information
- Usage data and interaction with the Site
- Cookies and similar tracking technologies
2.3 Third Party Authentication
If you choose to sign up or log in using Google or Apple, we receive the following information from your account:
- Your name
- Your email address
This information is used solely to create and authenticate your Dead Format account. We do not access any other data from your Google or Apple account, such as contacts, calendar, files, or browsing activity. We do not store your Google or Apple password.
3. How We Use Your Information
We use collected information for:
- Providing and improving our services
- Processing marketplace transactions
- Communicating with you about your account
- Sending newsletters and updates (with your consent)
- Analyzing site usage and trends
- Protecting against fraud and abuse
4. Marketplace Privacy
For marketplace transactions specifically, we collect and process additional information:
- Transaction history and payment details
- Shipping addresses and tracking information
- Communication between buyers and sellers
- Feedback and ratings
This information is necessary for processing orders and maintaining marketplace integrity. Payment information is processed securely through Stripe and is never stored on our servers.
6. Your Data Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
- Object to data processing
Contact us at support@deadformat.com to exercise these rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Security monitoring and logging
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Data processing agreements
- Appropriate security measures
9. Third-Party Services
We use trusted third-party services for:
- Payment processing (Stripe)
- Email delivery
- Analytics
- Error monitoring
These services have their own privacy policies and data processing practices.
10. Contact Us
For privacy-related questions or concerns:
Email: support@deadformat.com